Thank you for shopping with Mine Baby. We strive to deliver your orders quickly and reliably. Please review our shipment policy below:
1. Order Processing
- Orders are processed within 24 hours of confirmation (excluding Sundays and public holidays).
- You will receive an email/SMS confirmation once your order has been processed and shipped.
2. Shipping Locations
- We deliver all across Pakistan through trusted courier partners.
3. Delivery Timeline
- Karachi, Lahore, Islamabad & Major Cities: 2–3 business days.
- Other Cities & Towns: 3–5 business days.
- Remote Areas: 5–7 business days (may vary based on courier availability).
4. Shipping Charges
- Free shipping on orders above Rs. xx
- For orders below Rs. [X], a flat shipping fee of Rs. [X] will apply.
5. Order Tracking
- Once shipped, you will receive a tracking number via SMS/email to monitor your order status.
6. Delays & Issues
- Delivery times are estimated and may vary due to unforeseen circumstances (weather, strikes, courier delays).
- If your order is delayed beyond the estimated time, please contact our customer support team at [support email/WhatsApp/phone].
7. Damaged or Missing Items
- If your package arrives damaged or with missing items, kindly notify us within 24 hours of delivery with pictures so we can assist promptly.
8. Contact Us
For any shipping-related queries, please reach us at:
info@vcareindustries.com.pk
03313140016